GOT QUESTION ?
WE HAVE ANSWERS

Dive into our FAQ to learn everything about Grindeo—from how to use our products to our commitment to your satisfaction

FAQ

Order

Shipping

Returns

HOW TO ORDER ?

Simply select your favorite flavor, then choose the quantity bundel that fits you. add to your bag, and follow the checkout process. It’s quick and easy!

HOW TO TRACK MY ORDER ?

Once your order ships, we’ll send you a tracking link via email. You can also find our tracking system in your Customer Dashboard, and in the footer of our website.

CAN I EDIT MY ORDER ?

If your order hasn’t shipped yet, contact us immediately, and we’ll do our everything in our power to accommodate changes and make you satisfied.

CAN I CANCEL MY ORDER ?

If your order hasn’t shipped yet, yes we will cancel your order as you desire.

If already shipped, we won't be able to stop the shipping process, but you will still be able to return the product once received.

HOW LONG TO PROCESS ?

Orders are processed within 1-2 business days. We work hard to get your product ready for shipment as quickly as possible.

HOW LONG TO DELIVER ?

Delivery typically takes 3-7 business days, depending on your location. We’ll send you tracking information as soon as your order ships.

IS THE PACKAGE DISCREET ?

Absolutely. We prioritize your privacy. Gur packaging is plain and unbranded on the outside, so you can feel comfortable receiving your order anywhere, while enjoying a great unboxing experience.

CAN I ADD DELIVERY INSTRUCTIONS ?

Yes, you can! There’s a special instructions box at checkout where you can specify any delivery preferences.

HOW LONG IS THE GUARANTEE

We offer a 30-day satisfaction guarantee. If you’re not 100% happy, you can request a refund or exchange within this period.

HOW TO RETURN MY ORDER ?

Simply contact Grindeo Care at hellow@grindeo.com to initiate a return. We’ll provide you with all the necessary instructions and a prepaid return label.

HOW TO GET A REFUND ?

Once we receive your returned product, your refund will be processed within 5-7 business days. We’ll notify you as soon as it’s done.

PRODUCTS

Usage

Benefits

Safety

HOW TO USE ?

Place a pouch between your cheek and gum, and let it do the work—no chewing, no mess!

WHY GRINDEO IS THE BEST ?

Grindeo combines clean, natural ingredients with a crash-free formula, providing steady energy and focus without harmful side effects.

HOW LONG DOES IT LAST ?

Each pouch provides flavor and benefits for 1-2 hours.

SHOULD I SPIT WHILE USING ?

No! Our pouches are designed to be spit-free and clean. Just place it and let it work its magic.

CAN I BREW LIKE TEA ?

Yes! You can drop a pouch into hot or cold water to enjoy it as a refreshing tea. It’s a versatile option for when you want a change.

CAN I TAKE MORE THAN ONE SIMULTANEOUSLY ?

Yes, but we recommend starting with one pouch to gauge its effects. For those needing a stronger boost, using two pouches at once is safe.

DOES IT HELP WITH ANXIETY ?

Yes! Our product is designed to promote calm and focus. The natural ingredients help reduce anxiety, so you can feel relaxed and in control throughout your day.

DOES IT IMPROVES REFLEXES ?

Absolutely. Our product supports faster mental processing and sharper reflexes, giving you an edge in everything from gaming to real-life decision-making.

DOES IT PROMOTE EMOTIONAL BALANCE ?

Our ingredients support calm energy, helping you manage stress and bounce back from tough moments with greater emotional resilience.

DOES IT REMOVE BRAIN FOG ?

YES, our formula is crafted to enhance mental clarity and concentration. Say goodbye to sluggish thinking and hello to sharper, faster decision-making.

We also advise you to remove sugar and saturated oils, fried and processed food from your diet while using to optimise efficiency.

DOES IT HELPS ME QUIT NICOTINE ?

Yes! Our pouches are a great alternative to nicotine products, offering the same oral stimulation without the addiction.

DOES IT IMPROVE MY PRODUCTIVITY ?

Absolutely. Each pouch is designed to enhance mental clarity, boost focus, and keep you sharp throughout the day.

IS IT SUITABLE FOR WEIGHT MANAGEMENT ?

Yes. Our pouches help curb hunger and reduce unnecessary snacking, supporting your goals.

IS THERE SUGAR INSIDE ?

Absolutely 0% sugar inside our products, pretty good right ?

IS THERE CALORIES INSIDE ?

None! Our pouches are completely calorie-free, making them a guilt-free addition to your daily routine.

IS IT ADDICTIVE ?

Nope! Pure caffeine, doesn’t lead to addiction. It’s all about balance – you stay in control while unlocking your best self.

IS IT SAFE FOR DAILY USE ?

Yes. Grindeo is made from natural, non-addictive ingredients that are safe for regular use.

WHAT IF SWALLOWED ?

Don’t worry—our pouches are made with food-grade materials and natural ingredients, so swallowing one by accident isn’t harmful. However, they’re designed for oral use, so we recommend avoiding this.

DOES IT IMPACT MY SLEEP ?

Not if you plan smart. Take it maximum 4 hours before bedtime. For all the benefits without disrupting your rest. Sleep tight, power through.

IS IT SAFE FOR TEETHS ?

Yes, our pouches are designed to be gentle on teeth and gums. They contain no abrasive substances, and their smooth design ensures a safe and comfortable experience.

IS THERE ALIMENTARY RISKS ?

100% safe for oral use—enjoy clean, guilt-free stimulation. Free from harmful additives—no risks, just results.

IS THERE SIDE EFFECTS ?

No undesirable side effects at all. Our pure caffeine is designed for sharp focus without the usual “overcaffeinated” feel. Stay energized, stay steady.

HOW MUCH MAX. PER DAY ?

We recommend 2 up to 4 pods per day maximum, that's between 200 to 800mg daily. Depending on your weight, that’s the sweet spot for safe, effective, and smooth energy. Think precision, not overdrive.